Contact us

We value your connection with TraceEase. Whether you have a question about our curated collection of pen holders, notebooks, and folders, need assistance with an order, or wish to provide feedback, our dedicated team is here to help. Please find the most suitable way to reach us below.

Customer Support

For order inquiries, product information, shipping questions, or any general assistance, our support team is ready to assist you.

Email: [email protected]

We strive to respond to all email inquiries within 24-48 business hours.

Corporate Address

For written correspondence or official matters, you can reach us at our headquarters:

TraceEase Inc.
123 Stationery Drive
Suite 450
San Francisco, CA 94107
United States

Please note: This is our corporate office. For faster service regarding orders or customer support, please use the email above.

Before You Contact Us

You might find an immediate answer in our help sections:

  • Order status and tracking information can be found in your order confirmation email.
  • Detailed product specifications and care instructions are available on each product page.
  • Our Shipping Policy and Returns & Refunds Policy cover most delivery and return questions.

Thank you for choosing TraceEase for your organizational and writing essentials. We appreciate your business and look forward to assisting you.